Wales Tourism Product Database

Privacy Notice

The Wales Tourism Product Database (WTPD) is a database of accommodation, attractions, activities and events that is owned by Visit Wales which are a part of Welsh Government. If you choose to promote your business on WTPD it is necessary to process some personal data about you.

Visit Wales (Welsh Government) are Data Controllers for personal information processed in WTPD for the purpose of compliance with the UK’s Data Protection Legislation. NVG trading as Simpleview operate the (WTPD) on behalf of Visit Wales.

The processing of your data is part of the Welsh Government’s public task to promote tourism in Wales. Being on WTPD is voluntary and you can remove your information at any time by contacting the Visit Wales Data Steward on visitwaleshelp@nvg.net.

This privacy policy relates to data collected through the Website ProductListing.Wales.

  1. INFORMATION WE MAY COLLECT FROM YOU
    1. We may collect and process the following data about you and your business:
      1. Your name, address and contact email/telephone number.
      2. Information that you provide by completing forms provided to you in relation to WTPD. This includes information provided at the time of registering to use the Website, subscribing to our service and any additional, posting material, contributions or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.
      3. If you contact us, we will keep a record of that correspondence for 30 months.
      4. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
      5. Details of transactions you carry out through our Website.
      6. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
  2. IP ADDRESSES AND COOKIES
    1. We may collect information about your device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
    2. For the same reason, we may obtain information about your usage of the Website by using a cookie which is stored on the hard drive of your device. Cookies are used to make our Website work and to deliver a better and more personalised service. They enable us:
      1. To estimate our audience size and usage pattern.
      2. To store information about your preferences, and so allow us to customise our Website
        3. according to your individual interests and preferences.
      3. To speed up your searches.
      4. To recognise you when you return to our Website.
    3. The cookies used on our Website are:
      1. ASP.NET_SessionId - This cookie is essential for the operation and navigation of the website. The cookie is deleted when you close your browser.
      2. ASPSESSIONIDSXXXXXXA - This cookie is used to report website 404 errors to our website host. This cookie is deleted when you close your browser.
      3. _utma, _utmb, _utmc, _utmz - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
    4. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
    5. This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. Please read the ICO's reciprocal linking policy for more information.
    6. We may embed videos from our official YouTube channel using YouTube’s privacy- enhanced mode. This mode may set cookies on your device once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.
  3. WHERE WE STORE YOUR DATA
    1. Data stored in the WTPD is stored and processed within the United Kingdom
    2. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    3. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
  4. USES MADE OF THE INFORMATION
    1. We use information held about you and your business in the following ways:
      1. To ensure that content from our Website is presented in the most effective manner for you and for your device.
      2. To facilitate the publication of your business details on VisitWales.com and on other tourism websites that use the WTPD API.
      3. To notify you about changes to the service.
    2. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
  5. DISCLOSURE OF YOUR INFORMATION
    1. Personal information will not be disclosed to third parties unless:
      1. there is a duty to disclose or share your personal data in order to comply with a legal obligation
      2. in certain circumstances, you have asked us to do so
      3. it is to be processed by contractor working on behalf of Welsh Government to deliver research or evaluation in relation to the performance of WTPD or related policy development.
  6. DATA RETENTION
    1. If you cease to be published to VisitWales.com / CroesoCymru.com, data in WTPD will be deleted after 6 months.
  7. CHANGES TO OUR PRIVACY POLICY
    1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
  8. YOUR RIGHTS
    1. Under the UK GDPR you have the following rights;
      • To access a copy of your own data;
      • For us to rectify inaccuracies in that data;
      • To object to or restrict processing (in certain circumstances);
      • For your data to be ‘erased’ (in certain circumstances); and
      • To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.
  9. CONTACT INFORMATION
    1. If you have any questions about WTPD then in the 1 st instance please contact visitwaleshelp@nvg.net.
    2. If you have any questions relating to this privacy notice or about how Welsh Government handle your personal information, please contact our Data Protection Officer at Welsh Government, Cathays Park, Cardiff, CF10 3NQ, or Email: DataProtectionOfficer@gov.wales.
    3. The Information Commissioners Office can be contact here: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113. Website: www.ico.gov.uk